TELECOMMUNICATIONS COMPANIES
Telecommunications companies include mobile phone service, internet service, cable and satellite service providers.
Boe & Associates help you when you are having problems with your...
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MOBILE / CELL SERVICE
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INTERNET SERVICE
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CABLE SERVICE
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SATELLITE SERVICE
If you believe you are being taken advantage of or your rights may have been violated, contact us today!
YOU MAY BE OWED MONEY!
Common Complaints We Hear
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Service issues:
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Constant dropped calls
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Intermittent cell, cable, or satellite reception
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Internet speeds slower than promised
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Billing issues:
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Account sent to collections even though account had been paid in full
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Payments not accurately reflecting in account
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Unauthorized charges on account
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Unexpected fees
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Charged for equipment that has been returned
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Difficulty resolving issues
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Failure to honor agreed upon resolutions to issues
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Inaccurate or false credit reporting
We have helped our clients hold companies like these accountable:
The telecommunications industry consistently ranks as one of the most hated in the U.S.
Cell phone companies, internet companies, and cable or satellite companies are among the most hated of all companies in America. Of the many complaints made about companies in the telecommunications industry, poor customer service ranks at the top.
Customers often report long hold times, unhelpful representatives, and difficulty in resolving issues. In some cases, customers experience miscommunication between departments leading to even greater frustration and dissatisfaction. Some consumers feel the poor customer service they experience is not due to simple mistakes, rather, they feel the companies are abusing their power over consumers.