Understanding the Fair Debt Collection Practices Act (FDCPA) and How It Protects You
- Jeff Boe
- Aug 12, 2024
- 3 min read
Updated: Oct 31, 2024

For consumers facing debt collection, it’s essential to know that there are laws in place to protect you from harassment and unfair practices. The Fair Debt Collection Practices Act (FDCPA) is a federal law that limits what debt collectors can say or do, ensuring that consumers are treated fairly and respectfully.
What is the FDCPA?
The FDCPA was created to curb abusive practices in debt collection and provide consumers with rights. Its main goal is to prevent debt collectors from using harassment, deception, and other unfair tactics. Under the FDCPA, collectors must follow specific rules when contacting you, and knowing these rules can help you feel more in control of the situation.
Key Protections Under the FDCPA
The FDCPA offers consumers several key protections:
Restrictions on Communication: Debt collectors can only call between 8 a.m. and 9 p.m. local time unless you agree to different hours. You can also request that collectors stop contacting you at work.
No Harassment or Abuse: Debt collectors are prohibited from using profane language, threatening violence, or calling excessively to intimidate you.
Prevention of Misrepresentation: Collectors cannot mislead you about the amount owed, falsely claim to be attorneys, or threaten actions they cannot legally take.
Written Verification Requirement: Within five days of their first contact, collectors must send a written notice detailing the debt, including the amount owed, the creditor’s name, and your rights to dispute the debt.
What to Do If a Debt Collector Violates the FDCPA
If you believe your rights under the FDCPA have been violated, there are steps you can take to protect yourself:
Document All Interactions: Note the dates, times, and content of each call or message. Save any letters, texts, or emails from the debt collector.
Request Written Verification: Within 30 days of being contacted, you can request written verification of the debt. Collectors must stop all collection efforts until they provide this documentation.
Report Violations: You can report any violations to the Consumer Financial Protection Bureau (CFPB), the Federal Trade Commission (FTC), and your state attorney general’s office. Additionally, you may be able to sue for damages if the harassment is severe.
How to Stop Debt Collector Harassment
If a debt collector is persistent or intimidating, remember that you have rights to limit or stop communications. Here’s how:
Send a Cease and Desist Letter: A written request to the collector to stop contacting you is called a “cease and desist” letter. This will end direct communication, but the collector can still notify you about certain actions, such as suing for the debt.
Get Legal Help if Needed: If the harassment is severe or you need help filing a complaint, an attorney or consumer advocacy firm can help you navigate the process.
Why Knowing Your Rights Under the FDCPA Matters
Being aware of the FDCPA’s protections can relieve stress and help you take control of your interactions with debt collectors. Harassment, misleading statements, and abuse are not acceptable, and the FDCPA exists to prevent these issues. Consumers with this knowledge are better equipped to handle debt collectors professionally and effectively.
If debt collectors are harassing you, it's time to take action. Boe & Associates is here to support you and protect your rights. Let us guide you through the process and stand by your side every step of the way. Visit BoeAssociates.com or call (651) 571-0440 to get the protection you deserve. At Boe & Associates, we’re dedicated to empowering you and securing a fair resolution to debt collection issues.