HAVE YOU GOTTEN SCREWED BY
CREDIT ACCEPTANCE CORPORATION?
If you received auto financing through Credit Acceptance, you most likely have been taken advantage of by them and the dealerships they partner with.
YOU MAY BE OWED MONEY
Victimized By Credit Acceptance Corporation?
You're Not Alone - And We're Here to Help
At Boe & Associates, we specialize in helping consumers who’ve been misled, mistreated, or financially harmed by predatory auto lenders like Credit Acceptance Corporation and their dealership partners. We’re not attorneys — we’re seasoned consumer advocates who know how to uncover abusive practices and help you demand accountability.
We’ve worked with clients just like you — people who were promised fair financing but ended up in financial quicksand.
If you’ve been:
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Sold a car at an inflated price
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Charged excessive interest
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Tricked into buying add-ons you didn’t want
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Repossessed without proper notice
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Left in the dark by Credit Acceptance
We want to hear from you. Leverage your consumer protection rights to get you on the path toward financial relief.
We Can Help You Fight Back!
How Boe & Associates Can Help You
We Investigate the Truth Behind Your Loan
We’ll dig into your Retail Installment Contract, dealership documents, and loan terms to identify:
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Inflated prices or interest rates
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Undisclosed fees or add-ons
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Missing or misleading disclosures
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Violations of state and federal law
Many consumers don’t realize that the truth is often buried in the paperwork — and we know how to find it.
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We Help You Assert Your Rights
Once we identify issues with your loan or repossession, we’ll help you:
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Draft and send formal dispute letters
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Demand accounting and documentation
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Challenge unfair deficiency balances
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Push back against debt collectors
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Report lenders to the appropriate state and federal agencies
We will help you fight back — even if your car has already been repossessed.
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We Support You Throughout the Process
We’re your partner every step of the way. Whether you’re facing a lawsuit over a deficiency balance or just trying to understand what your rights are, Boe & Associates is here to help you navigate the mess.
You don’t have to go it alone. We’ve been equipping consumers with everything they need to fight these battles for years, and we can help you stand up to predatory lenders.
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Don’t Ignore the Problem — Let’s Solve It Together
At Boe & Associates, we believe in empowering consumers with the knowledge, tools, and advocacy they need to fight back against predatory lending.
Common Complaints Against Credit Acceptance
Over the years, consumers across the country have raised serious concerns about how Credit Acceptance Corporation and its partner dealerships conduct business. From deceptive loan terms to abusive collection practices, the pattern is clear: Credit Acceptance profits from trapping people in unaffordable loans and using aggressive tactics to collect.
Here are just some of the most common complaints we hear from consumers:
🚗 1. Inflated Vehicle Prices
“I was charged over $15,000 for a car worth less than $5,000.”
Dealerships working with Credit Acceptance are known to drastically increase the cash price of vehicles — especially for consumers with poor credit — often by thousands above the market value. Many buyers are never shown the original sticker price or a breakdown of charges before signing.
💸 2. Excessive Interest Rates
“They said I had no choice but to accept 23.9% interest.”
Many consumers report being locked into loans with APR rates well above 20%, sometimes even higher. In some states, this may violate usury laws designed to cap excessive interest rates.
📄 3. Hidden or Misrepresented Add-On Products
“They said I had to buy GAP insurance or my loan wouldn’t be approved.”
Consumers are often told that products like GAP insurance, service contracts, or extended warranties are required — when they’re actually optional. Worse yet, these products are often marked up dramatically, and the dealership keeps most of the profit.
📉 4. Deceptive Loan Terms
“The contract said one thing, but my payments kept changing.”
Some borrowers never receive a full copy of the Retail Installment Contract or don’t understand how the financing works. Key details — like the total cost of financing, late fees, or default terms — are buried in the fine print or not explained clearly.
🚨 5. Rapid or Unlawful Repossessions
“They took my car without warning, and I never got any notice.”
Credit Acceptance and its partner dealerships have a reputation for fast, aggressive repossession practices. In many cases, consumers report never receiving the legally required notice of default or notice of sale under the Uniform Commercial Code (UCC).
Learn more about your consumer protections under the UCC, check out our blog article here.
📬 6. Lack of Communication or Response
“I asked for an accounting of my payments and never heard back.”
Several consumers report that Credit Acceptance fails to respond to requests for account information, payoff statements, or payment histories — a potential violation of state consumer protection laws and the federal Truth in Lending Act (TILA).
🛑 These are not just complaints —
they may be violations of your consumer protection rights.
If any of this sounds familiar, you’re not alone — and you’re not powerless.
Your Rights Under Consumer Protection Laws
If you’ve been harmed by Credit Acceptance Corporation or one of its partner dealerships, you may have legal rights under powerful state and federal consumer protection laws — even if you signed the contract, even if the car was repossessed, and even if you’ve already been making payments.
At Boe & Associates, we help consumers understand their rights and take action when those rights are violated.
🧾 Truth in Lending Act (TILA)
TILA requires lenders to clearly disclose the true cost of a loan, including:
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The annual percentage rate (APR)
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Total amount financed
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Full repayment schedule
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All fees and charges, including add-ons
If the dealer or lender failed to properly disclose any part of your loan — or misrepresented any terms — they may have violated TILA.
⚖️ Unfair and Deceptive Acts and Practices (UDAP) Laws
Most states, including yours, have UDAP laws that protect consumers from:
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Misleading or false advertising
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High-pressure or deceptive sales tactics
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Charging for products you didn’t authorize
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Burying critical information in fine print
If the dealership lied about your interest rate, vehicle price, or told you products were required when they weren’t — that’s deception, and it may be illegal.
📉 Usury and Excessive Interest
Many states cap the maximum allowable interest rate. Credit Acceptance loans sometimes exceed the legal limit, especially when add-ons and dealer markups are rolled into the loan.
We’ll review your contract to see if the interest rate violates your state’s usury laws — even if the documents seem “standard.”
🚗 Repossession and the UCC
Under the Uniform Commercial Code (UCC), lenders must follow strict rules before and after repossessing a vehicle:
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Provide written notice of default
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Give proper notice of sale or auction
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Account for the proceeds of the sale
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Return any surplus or personal property
If you didn’t receive these notices — or if the car was sold for far below its value — the repossession may not have been legal.
📬 Right to Request an Accounting
You have the right to ask for a full accounting of your loan balance, payment history, and fees. If Credit Acceptance fails to respond within a reasonable time, they may be in violation of state statutes or even the federal Equal Credit Opportunity Act (ECOA), depending on the context.
✅ Our team can help you identify violations in your paperwork and hold Credit Acceptance accountable.
Even if you've already returned the car, made multiple payments, or defaulted on the loan — it's not too late to take action.
Who Is Credit Acceptance Corporation?
Credit Acceptance Corporation (often referred to as CAC) is one of the largest subprime auto lenders in the United States. Founded in 1972, the company partners with thousands of auto dealerships across the country—many of them “buy here, pay here” lots that specialize in high-interest car loans for consumers with poor or limited credit histories.
At first glance, Credit Acceptance claims to help people “get back on the road” by offering vehicle financing when traditional lenders won’t. But behind the scenes, thousands of consumers report a very different story.
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Consumers nationwide have filed complaints against Credit Acceptance Corporation for deceptive practices, hidden fees, inflated interest rates, and illegal repossessions.
Credit Acceptance’s Business Model:
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Works with subprime dealerships that target vulnerable consumers.
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Charges extremely high interest rates — often 20% or more.
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Pushes unnecessary add-ons like GAP insurance or service contracts.
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Enforces aggressive collection tactics, including rapid repossessions.
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Fails to disclose key loan information, violating state and federal law.
In 2021, the Federal Trade Commission and multiple state attorneys general began investigating CAC’s practices. In some cases, consumers were paying double or even triple the actual value of their vehicles over time. Others found themselves in default despite making payments, due to hidden fees or poor communication.
These are not isolated incidents — they are part of a pattern.
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If You’re Financing Through Credit Acceptance, Pay Close Attention
You may not have been told the full truth about:
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The real price of the vehicle
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The total interest you’ll pay
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What your add-on products actually cost
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How repossession and late payment penalties work
💡 If your vehicle loan is with Credit Acceptance, or if your car was repossessed through one of their dealership partners, you may have legal rights you didn’t even know about.
Let Boe & Associates help you uncover whether your rights have been violated — and what you can do about it.
Frequently Asked Questions About
Credit Acceptance Corporation
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I signed the contract — does that mean I have no legal rights?
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No! Even if you signed the contract, you still have rights under state and federal law. If the dealership or Credit Acceptance misled you, charged illegal fees, or violated disclosure requirements, they can still be held accountable.
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My car was already repossessed. Is it too late to do anything?
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Absolutely not. In many cases, the repossession process itself was unlawful or defective. We’ll look at the notices you received (or didn’t receive) and determine whether your rights were violated.
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I’ve been making payments — can I still take action?
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Yes. In fact, continuing to make payments under a predatory or unlawful contract may increase your potential claim. If your interest rate is excessive or your loan was deceptive, you may be owed a refund or relief.
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What if I already paid off the loan — can I still do something?
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Possibly. If you were misled, overcharged, or deceived into buying products you didn’t need, you may still have a valid claim — even if the loan is paid off.
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Is Boe & Associates a law firm?
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No, we are a non-attorney consumer advocacy firm. That means we’re not here to give legal advice — we’re here to help you understand your rights, document violations, and take real steps toward resolution. If we believe legal action is necessary, we partner with a network of attorneys covering all 50 states and we can help you connect with the right legal resources.
Schedule Your Free, No-Obligation Case Review
We’ll review your documents, identify possible violations, and show you what options you have — all at no cost to you.
✅ Confidential
✅ No pressure
✅ No legal jargon — just real help